Customer Services

The Boarding Pass NYC Commitment
Boarding Pass is proud of its products. We believe in the quality of our goods and stand by them. 

Shipping
All orders ship with a multitude of UPS shipment options. You will get a confirmation e-mail once we receive your purchase with a tracking number. Generally, we can ship to PO Boxes and to APO/DPO/FPO. Shipping takes one to four business days. Need it super fast? Get in touch with customer services at help@boardingpassnyc.com.

International Orders

We no longer ship internationally. (So many lost packages and duty bills for our customers!) Have your items shipped to your aunt in Florida until you can next visit!

Are the vintage posters real?

Yes, they are. We source them from all over the world, and have them professionally repaired as needed. Sometimes they'll have tears in them and arrive without being linen-backed — that is to say — is a rolled up paper poster. We limit the work that is done to them because we generally like them the way they are. We do not sell reproductions and verify each poster with our expert archivists, who work institutional art firms. 

Returns

If you would like to return your purchase, please reach out to help@boardingpassnyc.com to do so. Please then ship the goods back in its original and unused condition, within thirty (30) days of shipment by us. We will generate a return label for you. When we receive them, we can provide a refund, exchange, or store credit. 

Please note that if your item is used, not in the original condition and not re-sellable, we won't be able to offer full refunds.

All sales of vintage airline posters are final sale.