WE HAVE THE FOLLOWING SHIPPING OPTIONS VIA UPS:

Complimentary Ground Shipping within the United States for all orders.

3-Day Shipping

2-Day Shipping

Next Day Shipping

Any orders received before 1pm EST on Monday through Friday will be processed on the same day order was placed, except for preorder items.

Orders placed after 1pm EST on Friday will be processed the next business day.

At this time we don't.

For your pre-order shipping status, please email Help@Boardingpassnyc.com.

Boarding Pass  currently ships to the United States. We are happy to ship to other countries on a case by case basis. Please inquire at Help@Boardingpassnyc.com.

All orders with international shipping must pay duties & taxes at time of delivery.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

All orders with international shipping must pay duties & taxes at time of delivery.

INTERNATIONAL RETURNS:
All international orders are final sale.

You can contact us through our contact page! We will be happy to assist you.

Order Cancellation Policy: Orders can be canceled within 1 business day. However, cancellations are not guaranteed.

Pre-Order Cancellation Policy: Pre-orders can be canceled within 10 days.

YOU MAY USE THE FOLLOWING FORMS OF PAYMENT:

• American Express
• MasterCard
• Visa
• Discover
• PayPal

PLEASE NOTE:

• All credit cards will be charged at the time the order is placed.
• Only one credit card may be used per transaction.

State laws require we charge applicable sales tax by state.

All international orders are final sale.

Click here to view our full return policy

Boarding Pass Gift Cards and E-Gift Cards are redeemable for merchandise on the Boarding Pass website only and not redeemable for cash. Boarding Pass is not responsible for lost, stolen or damaged cards or any unauthorized card use. This card is non-transferrable and expires according to NY state law. Boarding Pass reserves the right, in its sole discretion, to suspend or terminate the use of this card if causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the BP Gift Card promotion. 
 
For any additional questions please contact Customer Service at Help@boardingpassnyc.com

3 Year Limited Warranty

You’re backed & covered by our limited warranty.

We Will Replace any bag you receive should it not be up to Boarding Pass craftsmanship standards. Our community of world traveler’s feedback is most important to our brand.

Please retain sales receipt as proof of purchase. Warranty does not cover normal depreciation from use, or damage caused by travel baggage handling.

Important: Due to travel baggage handling practices of many travel carriers, we strongly recommend that you insure your purchase against loss or damage.

For Warranty service, we ask that you contact our Customer Service Department at: Help@Boardingpassnyc.com or by regular mail:

Boarding Pass Partners
LLC, 320 5th venue, 7th Floor,
New York, NY 10001 USA

Attn: Customer Service.